Avoid $20.00 service charge, ($50.00 beginning January 1, 2024) turn in a meter reading. A meter reading should be turned in each month along with payment. You can submit a meter reading on this form below. You can also submit readings on the stub by mailing in/dropbox, calling in a reading, or reporting the reading via email to email@example.com .
The field operators read the entire system for June & December.
STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a plastic box usually with a black or blue lid. Remove the lid.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. Compare that reading to what your bill states as your current or present reading.
STEP 3 If your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. The easiest way to check for a water leak, is to make sure everything is turned off that could generate water usage and then check your meter. If the dial on the meter is spinning, this would indicate a water leak. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.